Right from the start - a guide to supporting staff and connecting with customers
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ISBN:
1-871737-96-6 Publication Date:
Thursday, 18 March, 2010
Price: €0.00
Weight: 0.16 kg
A practical guide designed to help organisations of all kinds maximise the potential of their two most valuable assets – the customers and the staff. This guide outlines the main steps to take in order to develop a whole-organisation approach to literacy. Organisations can use NALA’s Literacy Advisory Service to get detailed advice, information and support in the process.
Dimensions: 11.5 in × 8 in × 0.25 in
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